600 South 4th Street, Suite 100
Council Bluffs, IA 51503

Office Hours

Monday through Friday: 8 AM - 4:30 PM (Closed Holidays)

Phone Numbers

Animal Control: 712.366.1143
911 Comm.: 712.328.5737 (After Hours)

Mission Statement

It shall be the function and primary purpose of the Pottawattamie County Animal Control to preserve order and control of the county’s animal population, and to protect the citizens from these animals. The Animal Control Officer shall have in his/her jurisdiction all the unincorporated areas in Pottawattamie County.

It shall always be our secondary objective to return as many impounded animals as possible to their owners. Whenever possible, attempts will be made to find new homes for animals when the owner cannot be found, or if the owner has surrendered ownership of the animal.

Who to contact for lost animals:

  • All dogs picked up by Pottawattamie County Animal Control are taken to the Midlands Humane Society 712-396-2270.
  • After being held for three (3)days, the dog becomes the property of Pottawattamie County and is then put up for adoption.
  • Other Animals contact Animal Control Hotline 712-366-1143

Call Priority:

  • First priority shall be given to a bite incident.
  • Second priority shall be given to a report of a vicious or dangerous animal.
  • Third priority shall be given to a report of an injured and/or animal in a trap.
  • Fourth priority shall be given to reports of animal abuse.
  • Fifth priority shall be given to reports of animals running at large.
  • Sixth priority shall be barking dogs.

Note, calls will be answered, assessed, then forwarded to appropriate staff to handle.


Pottawattamie County Animal Control’s goal is to attempt to reduce animal related violations and achieve an increase in voluntary compliance. This goal will be achieved by enforcement, public education and positive reinforcement for responsible pet owners who abide by the law.

Directions to Midlands Humane Society from the Courthouse:

The MHS address is 1020 Railroad Avenue, Suite A, Council Bluffs, IA 51503.
(Click on the link below to get the route from the Courthouse to the MHS.)

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Hope 4 Iowa

The HOPE 4 IOWA Crisis Call Line connects individuals in crisis to a helping hand and the resources to address and improve mental wellness. Available 24/7. For more information visit our website here.








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Pottawattamie County Emergency Notification System

Pottawattamie Alert is the countywide emergency notification system serving all residents within Pottawattamie County and its communities.

Part of the Alert Iowa System, Pottawattamie Alert is a high-speed notification and weather warning service. This no-charge service is available to businesses and residents of Pottawattamie County and its Communities that allows public officials to warn citizens of pending emergencies, critical public information during disasters, recommended protective actions, and provides automated severe weather warnings tailored to your preferences. The system can also be used to provide other important information to communities.