Community Services & County Services building
515 5th Avenue
Council Bluffs, Iowa 51503

Office Hours

8:00 AM - 4:30 PM
Monday - Friday

Phone Numbers

Office: 712.328.5645
Fax: 712.328.5668

“Supporting…People, Choices, & Strengths!”

The Pottawattamie County Community Services Department serves persons with disabilities, including, Mental Retardation, Chronic Mental Illness, Serious Emotional Disturbances, and Developmental Disabilities  (MH/MR/SED/DD).  Funding for services, as well as case planning is available through the Community Services Department for individuals who meet eligibility guidelines.

Community Services consists of the General Assistance Program and the Southwest Iowa Mental Health and Disability Services Region.  For information about Mental Health and Disability Services including resource information, please visit our website at www.swiamhds.com.

Directions to our office:

We are located across the street and southeast of the Pottawattamie County Courthouse in the “Pottawattamie County Services Building” (previously the National Guard Armory).  The address is 515 5th Avenue, Council Bluffs, IA 51501.

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In the Spotlight

Hope 4 Iowa

The HOPE 4 IOWA Crisis Call Line connects individuals in crisis to a helping hand and the resources to address and improve mental wellness. Available 24/7. For more information visit our website here.








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Pottawattamie County Emergency Notification System

Pottawattamie Alert is the countywide emergency notification system serving all residents within Pottawattamie County and its communities.

Part of the Alert Iowa System, Pottawattamie Alert is a high-speed notification and weather warning service. This no-charge service is available to businesses and residents of Pottawattamie County and its Communities that allows public officials to warn citizens of pending emergencies, critical public information during disasters, recommended protective actions, and provides automated severe weather warnings tailored to your preferences. The system can also be used to provide other important information to communities.