Community Services & County Services building
515 5th Avenue
Council Bluffs, Iowa 51503

Office Hours

8:00 AM - 4:30 PM
Monday - Friday

Phone Numbers

Office: 712.328.5645
TDD: 712.328.5890
Fax: 712.328.5668

“Supporting…People, Choices, & Strengths!”

The Pottawattamie County Community Services Department serves persons with disabilities, including, Mental Retardation, Chronic Mental Illness, Serious Emotional Disturbances, and Developmental Disabilities  (MH/MR/SED/DD).  Funding for services, as well as case planning is available through the Community Services Department for individuals who meet eligibility guidelines.

Community Services consists of four divisions:

  1. Targeted Case Management
  2. Social Work
  3. General Assistance
  4. Central Point of Coordination

Each division works with people to coordinate individual service needs.

Community Services Brochures & Forms

Case Management Residential Options
Children’s Mental Health Waiver Service Options for Individuals with a Chronic Mental Illness
Community Based Services Options
General Assistance Brochure Vocational Options

Directions to our office:

We are located across the street and southeast of the Pottawattamie County Courthouse in the “Pottawattamie County Services Building” (previously the National Guard Armory).  The address is 515 5th Avenue, Council Bluffs, IA 51501.

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In the Spotlight

Hope 4 Iowa

The HOPE 4 IOWA Crisis Call Line connects individuals in crisis to a helping hand and the resources to address and improve mental wellness. Available 24/7. For more information visit our website here.








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Pottawattamie County Emergency Notification System

The Alert Iowa system serves all residents within Pottawattamie County and it's Communities.

The Pottawattamie County Emergency Management Agency has implemented The Alert Iowa system, a high-speed notification solution and Weather Warning service. This no-charge service is available to businesses.

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