The Social Work division is a County program also designed to assist individuals with a diagnosis of Mental Retardation, Chronic Mental Illness, or Developmental Disability with accessing support services. Individuals do not need to be receiving Medicaid benefits to access this program. They work with individuals with disabilities to assist them to maneuver the sometimes-confusing mental health and social service system. Many individuals accessing this program have immediate needs causing crisis in their lives. The Social Workers in Pottawattamie County also work with individuals who are receiving services in Intermediate Care Facilities for the Mentally Retarded to assess their continued level of service need. For more information regarding this service, call the Intake Supervisor at 712-328-5812.