Veterans Service Office FAQ

Please call us at (712) 328-5797 to make an appointment.

Service records can be obtained by completing and submitting a request form. Our office can assist with this process. Please call us at (712) 328-5797 to schedule an appointment.

Please bring a copy of your DD-214 to our office and we will assist.

Veterans are eligible by meeting income guidelines or Active Duty Service or a service-connected rating of 10% or higher.

Veteran status is defined by both the federal government and the state of Iowa.  The definition used depends on the type of benefits being sought.  Veteran status is defined by the federal government in United States Code 38, Part I. Visit 38 USC PART I: GENERAL PROVISIONS (house.gov) to read the definitions in full. 

Veteran status is defined by the state of Iowa in Iowa Code Chapter 35.1.   Visit www.legis.iowa.gov/docs/icochapter/35.pdf to read the definitions in full.

For further information, please bring a copy of your DD214 to our office and a VSO will answer any questions you may have.

If you are an honorably discharged veteran, bring a copy of your dd214 to our office and we can assist you with the form.  There is no charge for the first set of numbered plates.  Second or subsequent plates will be $25 per set.  Personalized plates are $25 for the first set and subsequent sets are $50. For more information, visit the Iowa DOT website.

• Your DD-214 must be recorded at the Pottawattamie County Recorder’s Office
• You can apply at the Pottawattamie County Assessor’s Office or the Pottawattamie County Veterans Service Office

Please contact our office at (712) 328-5797 for review of your discharge paperwork.

• You must have served during a wartime period of service
• Contact our office at (712) 328-5797 for recognized federal wartime dates

Pension is an income-based program with federal wartime service requirements. Compensation is based on a service-connected injury or illness sustained or aggravated while on active duty.  

Survivors Pension is for the widows of wartime veterans that would qualify for pension. Widows DIC is for widows of veterans who die of a service connectable disability.