Frequently Asked Questions

You cannot mail in Form DS-11. Additionally, the Department of State does not have the option to submit your passport application. 

Yes appointment needed.  

You may receive your newly issued passport and your citizenship documents in two separate mailings. Please contact the National Passport Information Center if you do not receive a second mailing within 10 business days of receiving the first. 

Passport photos are available for $15.00 a person. 

If you have an appointment time is built in to take a photo if needed.

Just need a photo? You can stop by anytime from 8am - 3:30pm to have a picture taken. Pictures will be taken on a first-come, first serve basis..

You cannot mail in Form DS-11. Additionally, the Department of State does not have the option to submit your passport application. You have to go to a Passport Acceptance Facility.  They also have to give you the oath.

6-9 weeks, depending on the U.S. Department of State and their volume.

No, we will need the State Certified Birth Certificate with the Seal.

No, we can provide a passport photo at our office.

Monday to Friday from 8 am to 3:30 pm.

You will need to have all parties present at the time of application as they have to take the oath, and we have to verify who they are.