Veteran Records

Finding a Veteran's Records

If a Veteran or loved one cannot find your discharge papers or military records, please come to us for assistance. We will need as much information as possible to be able to find the records so please make sure you have the following: 

• The Veterans name, DoB, and SSN 

• The Veterans branch of service and (approximate) dates of service.  

If you are acting on behalf of a veteran, or if the veteran has passed, we will need to see proof confirming this before any information or documents can be handed over.  

Adding Dependants/Change in Circumstances

If you are a Veteran receiving a monthly check from the Federal VA, then you need to ensure that you update your records so you are getting the right amount each month. To add a dependent, complete a VA 21-686c at the Pottawattamie County Veterans Service Office, or submit the form using EBenefits online.